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Data Logging quit working

I have a Go EFI 4 unit that has recently been updated to T198i 30001_02 20170510.hex

A few days ago (while waiting for my new coolant temp sensor to arrive) I created and viewed a couple of log files.  After I viewed the files I deleted them from the handheld.  Now that my temp sensor is reading correct values I'd like to do some more logging and start changing some settings... but I can't get get data logging to work anymore.  Anytime I try to do a data log (dashboard or basic sensors) it creates a couple of empty files in the \log_file\ folder.  The \Basic Sensors\ and \DashBoard\ folders remain empty.

The files it creates are as follows:

\log_file\Basic SensorsBasic Sensors1.csv     0 kb

\log_file\Basic SensorsBasic Sensors1.csvBasic Sensors1.csv     0 kb

\log_file\DashBoardDashBoard1.csv     0 kb

\log_file\DashBoardDashBoard1.csvDashBoard1.csv     0 kb

 

Have y'all seen this before?  Anybody have any idea how I can get this silly thing to actually create some data logs that I can read?

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TONKAJEEP has reacted to this post.
TONKAJEEP

My original handheld did this from the get go. I thought it was me, but I contacted FiTech at the number on their website and they sent one out that day, no charge. The kicker is that it came on the car I bought so I never purchased a FiTech directly. Don't really know how old the unit is, but I showed them a bill of sale for the car and they didn't ask anything further. I bet it's because this is a common problem.  Still have the old one as well (it seemed to work except for data logging). They were really good to work with on the issue.

Rich, Chevy with a little Harley mixed in…

Just thought of something else that Austin may be able to clear up. The Pro Cal PC software might be able to record data, as well, even if the handheld won't. Not sure about this as I just installed it and haven't connected to the ECU. You have to connect your PC through the handheld, but it might not require the handheld to accomplish the data logging.

Rich, Chevy with a little Harley mixed in…

This is a little issue we figured out while ago.  When you delete the datalogs you need to delete entire dashboard file. In your case just move it to a safe place on your PC and then try to get the handheld to log.

TONKAJEEP and 7.4 4x4 have reacted to this post.
TONKAJEEP7.4 4x4

Yep, delete those empty folders and logging works just fine (again).

 

Thanks!

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Deleted user7.4 4x4
Quote from Rich on April 23, 2019, 7:13 pm

My original handheld did this from the get go. I thought it was me, but I contacted FiTech at the number on their website and they sent one out that day, no charge.

...<snip>...

Still have the old one as well (it seemed to work except for data logging). ...

Do you still have the old one?  Interested in selling it?  I've misplaced mine, and fear it may be gone forever.  Just not in the mood to part with $100 for a new one.